Refund Policy
Refund & Return Policy for iKarvtor Auto Steering Parts
Effective Date: October 22, 2026
Because we supply wholesale aftermarket steering and suspension parts, returns and refunds are handled case by case.
- Wrong or Defective Parts
If we ship an incorrect part or factory defective item confirmed by photos and inspection, we will arrange replacement or refund after we receive the returned goods at our designated warehouse. Return shipping cost will be covered by us only if the error is our responsibility. - Order Cancellation
Orders can be cancelled before they are shipped. Once goods have been dispatched, cancellation is not allowed. You will need to follow our return procedure. - Not Acceptable for Return
- Parts installed, used, damaged by improper installation.
- Parts ordered with wrong OE / VIN information provided by buyer.
- Clearance special price parts marked “no return” on quotation.
- Electrical components after testing and installation.
- Return Procedure
Contact us first via email or WhatsApp to get a return authorization number (RMA). Goods returned without RMA will not be accepted. Buyer pays return freight unless the mistake is ours. Refund will be processed after warehouse receives and inspects returned items. - Refund Timeline
Approved refunds are issued to the original payment method within 7–14 business days after inspection.
Contact: sales@ikarvtor.com
WhatsApp: +19921456236